FAQ 01

You may use UPI, Credit cards/Debit cards, Internet Banking to make your purchase.

There are zero hidden charges when you make a purchase. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.

We accept payments made using credit cards and debit card. To pay using your credit card/debit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.

Cash on Delivery (COD) option is available and offered by our Courier partners However; you can always opt for payment through UPi, Net Banking or Credit/Debit Card.

In case of a payment failure, please retry ensuring: Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking) Your Internet connection is not disrupted in the process. If your account has been debited after a payment failure, it is normally rolled back to your bank account within 7 business days.

We deliver most of our orders through authorised courier partners. For a few remote locations where there is no other courier service available, we use India Post to deliver your orders.

We currently ship only within India.

We deliver between 3-5 business days. Deliveries to very remote locations such as North East may take up to 10 business days or longer

Online tracking usually goes live within 24-48 business hours post shipping.

We strive to dispatch your order as soon as possible.

Certain products may come with free shipping i.e. zero shipping charges. However, if the order amount is less than Rs 1000, a minimum shipping charges applicable.

If the order or the item(s) in your order are not shipped, cancellation is possible.

Please get in touch on 9145626266 OR sportsnutrition@venkys.com

If order is shipped then cancellation is not possible